FAQ

Yes, all data & payment info submitted through our e-boutique is safely secured by

SSL encryption.

Tracking numbers are immediately generated when your shipping label is created.

Please allow 1-5 business days from this date for tracking updates.

No, payments are only made in the form of USD.

No, orders must be paid in full via a single payment method.

No, once an order is placed, it is not possible to change the payment method.

Depending on the status of your order, we may be able to cancel your order and place an new one with the preferred payment method.

Yes, PoP ships internationally via USPS, DHL or FedEx, not express, and usually

takes up to 14 business days.

We do not ship to certain addresses, such as military, certain restricted areas, pick-

up points or PO boxes. If your address is not eligible we will have to cancel and refund

your order.

All applicable duties, taxes and fees will be included in the total amount of your order. We guarantee you will not be required to pay any additional cost on delivery unless you have opted out of paying them during checkout.